Free Downloadable Guide
The Las Vegas Business Owner’s Guide to IT Support Services & Fees
What you should expect to pay for IT support for your small business (and how to get exactly what you need without unnecessary extras, hidden fees and bloated contracts).
- Know what fair IT pricing actually looks like.
- Spot the “gotcha” clauses before you sign.
- Get 21 questions to ask any IT firm first.
Get Your FREE Guide
Important! We hate spam as much (or more!) than you and promise to NEVER rent, share, or abuse your contact information in any way.
Inside the Guide
Read This Guide and You’ll Discover
The 3 most common ways IT services companies charge for their services — and the pros and cons of each approach.
A common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.
To Claim Your FREE Guide! Fill Out The Form Or Call Us: (702) 385-9990
Why It Matters
Make a Confident, Informed Decision
Know Fair Pricing
Understand what IT support should actually cost so you never overpay or get underserved.
Avoid Bad Contracts
Spot hidden fees, exclusions and risky billing models before you ever sign on the dotted line.
Ask the Right Questions
Use 21 revealing questions that separate a great IT partner from an expensive mistake.
Don’t Just Take Our Word
What Our Clients Say
Over 10 Years of Reliable IT Services! We have had Business Continuity Technologies (BCT) as our IT provider for over 10 years! They are a well-oiled machine, especially in terms of actionable accessibility. Their whole team, top to bottom is full of courteous, forward-thinking individuals who are fast acting every single time we reach out to them. BCT took on a large project that involved upgrading our entire infrastructure that streamlined our operations significantly. Because of BCTs services, we are able to maintain a steady workflow, optimize usage of our machines, and utilize their VoIP phone system! If you are in need of IT professionals, I highly recommend BCT! Before you know it, they will feel like part of your staff/family!
Rev. Lucius S.A. Bowen III
Pastor Victory Missionary Baptist Church
BCT Is Truly A Valuable And Essential Asset to The Functioning Of Logic’s Daily Operations! The single biggest benefit of using Business Continuity Technologies (BCT) for our IT services has been the ability to continue working without interruption. Our work can progress without needing to dedicate extra time and personnel to troubleshoot and fix IT issues. BCT separates themselves from their competition with exceptional customer service and their unlimited access to the necessary resources they provide to get our daily job done efficiently. If someone was on the fence about choosing an MSP, our company would say It is our absolute pleasure to recommend BCT! They are an outstanding IT firm who are responsive, timely, and professional. BCT is a truly valuable and essential asset to the functioning of Logic’s daily operations!
Tami Clements
Logic LLC
Always Going Above and Beyond! I want to let you know how grateful I am to have George. He has managed to save my day! All of you have always went the extra mile when I ask something of you, but he went “above and beyond” in helping me. BCT has been there for me for over 20 years and their service to us is unmatched!
Kathy Hardesty
Eglet Adams
BCT Behind the Scenes Contributed to #1 Top Jury Verdict of 2010! Eglet Adams has been supported by Business Continuity Technologies for over 20 years. BCT was helping us behind the scenes when we received the #1 Top Jury Verdict of 2010 – a $505M judgment against a pharmaceutical company. BCT has earned our trust by building a reliable network and a phone system. They always provide us with fast support whenever we call their Helpdesk or request a project. They have integrated Trial Works case management software, they manage our e-mail, phones and protect our critical data. Their staff is friendly and knowledgeable and has earned our respect and gratitude. We are fortunate to have BCT as a business partner and recommend them to other law firms and businesses.
Robert Adams
ESQ Eglet Adams
True to Their Company Values! We have been impressed by the professionalism, customer service and attention to detail that Business Continuity Technologies consistently demonstrates.Bob Dolezal White Pine County School District
Best I’ve Seen in 30 Years! The Carriage House has been working with BCT since July 2003. Their technical staff is top notch and their helpdesk is very knowledgeable and patient. Many of their field technicians are some of the best I’ve encountered during my 30 years in the hospitality industry. Knowing that someone is watching over us provides comfort and allows us to focus on our guests. We do not worry about our data or our equipment. They do the worrying for us and we can confidently recommend them as a solid and reliable IT support company and they are experts in their field.
Lenora Wilson
The Carriage House
Get Your Free Copy Today
Claim the guide, then make your next IT decision with total clarity — no pressure, no obligation.