Los Angeles Businesses: Save Thousands with BCT’s Managed IT & Cybersecurity

Managed IT Services means your IT infrastructure is actively monitored, maintained, and managed continuously (often 24/7). This approach aims to prevent problems before they happen. In contrast, break-fix support only responds after something fails or has broken. Managed Services lead to lower downtime, more predictable costs, and more strategic planning of your technology needs.

Common threats include ransomware, phishing attacks, social engineering, and zero-day vulnerabilities. With remote work and cloud services being widely used, there's also risk from insecure computers and misconfigured cloud settings. A strong Cybersecurity stack with monitoring, detection, and response practices is essential.

It involves continuously watching your network, servers, devices, and traffic for anomalies, suspicious behavior, or threats. Automated tools plus real humans review alerts, investigate issues, and when needed, take action (isolating threats or mitigating damage). Yes, it’s critical, because many attacks happen outside business hours, and early detection often makes the difference between a minor incident and a major breach.

Zero Trust is a framework in which no user or device—inside or outside your network—is trusted by default. Access to applications and data requires continuous authentication, authorization, and verification. For Los Angeles businesses with mobile workers, third-party vendors, and cloud services, adopting Zero Trust helps reduce exposure and limits damage if an attacker penetrates part of the network.

Best practice is continuous or nightly backups for critical data, plus periodic backups for less-critical systems. Backups should be stored off-site (or in the cloud) in a dissimilar or geographically separate location. Testing recovery regularly is essential, ensuring that in a disaster or breach, you can restore quickly and reliably.

Depending on your industry, regulations like HIPAA (healthcare), CCPA (California Consumer Privacy Act), PCI-DSS (payment card), and others may apply. Managed Cyber services help you by implementing data protection, encryption, access controls, audits, logging, and policies to meet those regulatory requirements.

The onboarding process usually involves an assessment of your current infrastructure (networks, devices, security posture), migrating or integrating monitoring tools, applying policies, perhaps updating software or hardware, and training your staff. Any required downtime is planned and minimized, often handled after hours or in stages to make sure your operations continue as smoothly as possible.

With a well-structured Managed Cybersecurity Service, response times for critical incidents are very fast—often minutes to an hour. For less urgent issues, resolution times depend on the severity and complexity but will be documented in a Service Level Agreement (SLA). Transparent communication is also important, so you know what’s happening at each stage.

Costs vary depending on the size of your business, number of users/devices, the complexity of your infrastructure (on-premises vs. cloud), regulatory requirements, and how robust your security needs are. Most providers work on subscription or retainer models (monthly), so you can budget more predictably. We offer customized packages so you can choose the level of services you need.

Employees are often the weakest link in cybersecurity (e.g. phishing attacks). Training helps them recognize suspicious emails, handle data properly, follow good password hygiene, etc. Training should be done at least annually, but also when new threats emerge or when new tools are adopted. Periodic drills or simulated phishing campaigns help reinforce good behaviors.